PRAY TIME SUPPORT
We're here to help.
Help for your moments of prayer, reading, and reflection.
I can't hear the Bible audio. What should I check?
Check your device volume and audio output. Open the player's settings and choose a voice for the Bible language. You can manage system voices in iOS accessibility settings. Available voices depend on your device and installed voice packages.
How do I change the voice or playback speed?
Open the audio view of the bottom capsule and tap the three-dot menu for the audio settings. You can adjust the voice, speed, and text-following preferences there.
How do prayer reminders work?
Create a request in your prayer list and set its schedule. Allow notifications in iOS. If a reminder does not arrive, check notification permissions, Focus modes, and the reminder's settings.
How do I save a verse or a reflection?
Tap a verse to select it and see highlighting, copying, and note options. For a longer reflection, create an entry in My Journal and add text, photos, or drawings.
How do I protect my journal when changing devices?
Before changing phones or uninstalling the app, review the backup or export options available in settings and keep a copy. Do not uninstall the app to troubleshoot a problem without protecting your data first.
Is prayer recorded automatically when I open the app?
No. Use the prayer check-in or begin a prayer timer session. Reading is recorded when a chapter opens. Repeating the action on the same day does not add extra days.
Tell us what's happening.
Email us with your device model, iOS version, Pray Time version, and steps to reproduce the issue. Please leave out private journal entries or personal information that is not needed.
ptr.cesarsanchez@gmail.com